CardSys's Loyalty Management System acts as a loyalty engine for a Loyalty Program. Most companies run a Loyalty Program for a purpose of retaining and rewarding loyal customers. This is also part of Customer Relationship Management (CRM) System and can further be used for market segmentation and personalised customer approach.
Our loyalty management system is a user-friendly system and can be customised to suit various business fields such as retails, telecommunication companies, hotels, clubs, insurance companies and F&B outlets.
System key features,
Access rights management, eg. super admin, admin, user.
Point management, eg. sales reward, redemption, birthday reward, marketing adjustment.
Member's spending behaviour report and analysis, eg. recency, frequency, monetary.
Marketing and promotion target and anaylsis, eg. demographic segragation, service preferences.
Support multiple transaction devices and platforms: mobile phones, tablets, desktop computer, EDC terminals, POS equipment.
Integration capability with loyalty operator's website for member login.
Flexibility to cater for various business requirements of loyalty operator.
i.PointzMatter Member App, a mobile phone's application allows member to check transaction history, promotions, and to perform cardless-based reward and redemption transaction. This PointzMatter Member App is available on Google Play and Apple iTunes Store.
ii.PointzMatter Merchant App, a mobile phone's application allows loyalty operator to perform cardless-based reward and redemption transactions, register new members, update member details, and more.